THE EFFECT OF EMPLOYEE TURNOVER ON PRODUCTIVITY; A CASE STUDY OF CHRISTIAN SERVICE UNIVERSITY COLLEGE

Abstract

The study discussed the effects of employee turnover on productivity at Christian service university College. The general objective of the study was to examine the relationship between employee turnover and productivity in the university setting. It included three specific objectives that sought to determine the causes, the effects and the measures to be employed in mitigating employee turnover. The survey design method was used. It used questionnaires to gather data from the sampled size which was calculated with Taro Yamani’s formula for sample size. Both closed ended and open-ended questionnaires helped the researches to gather necessary data. A sampled size of 70 was used in this research work comprising of both students and employees of the institution. The Statistical Package for the Social Sciences (SPSS) was used to analyze the gathered data and presented in tables. It was revealed that majority of the students found it difficult to participate in class discussions and performed poorly in their academics as a result of employee turnover. The employees revealed that some of the causes of high employee turnover was lack of appreciation and job security. The study was concluded by recommending that the institution should organize seminars for both students and employees educating them on how to express their displeasure and concerns.