AN ASSESSMENT OF THE PERCEPTION OF EMPLOYEES ON THE EFFECTIVENESS OF HUMAN RESOURCE MANAGEMENT PRACTICE IN LOCAL GOVERNMENT SERVICE IN GHANA, SEKYERE CENTRAL DISTRICT ASSEMBLY

Abstract

Organisations carry out human resource management practices with a view to meeting the visions of organisations by acquiring, training, motivating and retaining of qualified and competent employees. Human resource activities and practices in the local government if managed effectively has the potential to ensure that the assembly’s continue to deliver services to their communities in an effective and efficient manner, nonetheless, how these practices may influence employee’s perception in line of duty is still an unclear process. This study in the Sekyere Central District Assembly was an attempt to find out the employees perception on the effectiveness of human resources management practices at local government service in Ghana. The Local Government Authority (District Assemblies) were selected because of the essential task they play at the local level. The study adopted qualitative and quantitative approach. The research population comprises the entire staff of Sekyere Central District Assembly in the Ashanti region. The population is made up of the Local Government staff. The staffs are estimated at 129 with a population sample size of 70, which were selected through purposive and convenience sampling technique. The sources of data were primary and secondary source of which questionnaire was the data collection instrument and literature review conducted respectively. Statistical for Social Science (SPSS) and Excel was used in the data. The major findings were that the theoretical model had a strong fit to the data, giving empirical support to the prediction that satisfaction with HRM practices reduces turnover intentions, by increasing perceived performance and support. The study recommended that appropriate measures be taken to proffer solutions to the identified challenges. This would help to strengthen the capacity of staff within the local government service.