Abstract:
The study assessed the impact of fleet management practices on competitive
advantage in the Ghanaian transport sector within the Kumasi metropolis. The study was
conducted on a sample of 200 firms with which 178 responses were successfully received
representing 89% response rate. Data was collected using questionnaire. Purposive
sampling technique was adopted in selecting respondents. The research designs adopted
was explanatory and was analyzed using IBM Statistical Packages for Social Sciences
version 20. Regression, correlation and Cronbach alpha coefficients were used for data
analysis. The study revealed that, repair and maintenance, fuel and driver management,
and training have positive effect on competitive advantage whiles vehicle tracking have an
inverse relationship with competitive advantage. The study recommended that, firms
should employ experts in the field of fleet management to give them advice on how to
implement fleet management practices to enhance service delivery hence giving them an
edge over competitors.
