Business Administration -ST: Recent submissions

  • ASSESSING EMPLOYEES’ MOTIVATION ON PERFORMANCE WITHIN THE GHANA CIVIL SERVICE 
    NIMO, ELVIS; ADWOA BOTCHWAY, VIVIAN; KWAKWA-SARPONG, BERTHA; ADJEI, CONSTANCE; OSEI-WUSU, ESTHER (2013-06)
    Public perception of and experience with the quality and mode of delivery of outputs/services sourced from public service organizations in Ghana have not often been very positive and satisfactory. Whether one was processing ...
  • THE IMPACT OF MICROFINANCE ON SMALL AND MEDIUM SCALE ENTERPRISES IN GHANA 
    TAWIAH, SALOMEY; ENNIN, STEPHEN; FOSU, KATE; GHANSAH, LYDIA; KWASI OPPONG, CHRISTOPHER (2013-06)
    This study discusses the impact of Microfinance Institution (MFIs) on the growth of Small and Medium Scale Enterprises (SMEs) in the Kumasi Metropolis. The study examined the detailed profile of SMEs in the Kumasi Metropolis ...
  • THE IMPACT OF TRAINING IN GOVERNMENT INSTITUTIONS 
    OBIRI ASAMOAH, BEN; OWUSU, REBECCA; OWUSU, MANUELA; SARPONG, MARTHA; TAHIRU TELADOR, LINDA (2013-06)
    According to Moran, R.T (1993) in this 21st Century, all system and institution in the process of transition from old ways of operating for the part decades to a new way of functioning. This rapid phenomenon is affecting ...
  • EFFECTS OF CONFLICT ON EMPLOYEES PERFORMANCES 
    GYAMFI KORANTENG, BRIGHT; ASAMOAH BOADU SNR, ALFRED; OWUSU ANTWI, ABRAHAM; SARFO AGYEMAN, DIANA; DZIFA KPORDZRO, EMELIA (2013-06)
    The study aimed at finding ways of managing Conflict on Employees performance at the Court of Appeal Complex-Kumasi, the reasons accounting for possible causes of Conflicts and ways of addressing them. The need for this ...
  • EFFECTS OF REWARDS SYSTEMS ON EMPLOYEES PERFORMANCE 
    DANSO, DOREEN; UMEH, DONALD NNAMDI; YAW SOKPAH, EMMANUEL; NKRUMAH, STEPHEN; WEREKO BROBBEY, TONY (2013-06)
    Reward Systems is a vital aspect of any organization. They can actively engage and renew the overall sense of community and mission of an organization. A properly administered system of rewards can provide incentive for ...
  • THE ROLE OF CUSTOM ER CARE IN THE HOSPITALITY INDUSTRY 
    BOADU, ALEX NANA YAW; SIAW SARPONG, RICHARD; AYIMOLGY, CHARITY; ANTWI, JENNIFER (2013-06)
    This research studied the role of customer care in the Hospitality industry, a case study on Miklin Hotel Kumasi. The study was to identify the marketing strategies put forward by Miklin Hotel to use customer care to achieve ...
  • EVALUATING THE EFFECTIVENESS OF PERFORMANCE APPRAISAL AT THE KUMASI METRO OFFICE OF THE GHANA EDUCATION SERVICE 
    ADUBOFOUR, LOUISA; OPOKU APPAU, MATTHEW; SERWAAH AMOAH, GIFTY; BAWUAH, ANITA; AKOSUA GATOR, VINCENTIA (2013-06)
    This study evaluated the effectiveness of performance appraisal at the Kumasi Metro Office of the Ghana Education Service. The objectives were to identify the methods of performance appraisal programme at the Ministry of ...
  • AN ASSESSMENT OF CUSTOMER SATISFACTION IN THE TELECOM SECTOR OF GHANA 
    BUKARI, IRENE; OTENG, IRENE HAGAR; GYAMFI POKU, SHIRLEY (2013-06)
    The recent growth in the information technology and mobile devices in Ghana has increased the rate of competition in the telecommunication industry. Ghana's telecoms sector has enjoyed a financial boost in the last couple ...
  • THE ROLE OF SERVICE QUALITY IN CUSTOMER RETENTION 
    OFORI SARFOWAA, AFIA; BADU, FREDA; KONADU MENSAH, ALICE; OFORI BOAKYEWAA, HENRIETTA; BRONI, REBECCA; TAKYI BOATENG, KINGSLEY (2013-06)
    Delivering quality service is considered an essential strategy for success and survival in today's competitive environment. Service quality measurement and customer satisfaction are increasingly becoming important for ...
  • THE ROLE OF DEPOSIT MOBILIZATION IN BUSINESS BUILDING 
    ADU GYAMFI, PRINCE; TWUMASI – ANKRAH, PATRICIA; AGYEIWAA KWARTENG, ABENA; ADJEI ASANTE, FREDERICK (2013-06)
    The Ghanaian economy, like all developing economies has a large proportion of business in the small-scale and self-employed group. These people have needs, which are not being satisfied by the traditional banks resulting ...
  • ENHANCING INTERNAL AUDIT TO PROMOTE EFFECTIVE AND EFFICIENT FINANCIAL MANAGEMENT IN THE PUBLIC SECTOR 
    ASUMING APPIAH, AKWASI; FORKUO, GLORIA KWARTEMAA; KANKAM, KWASI KENNEDY; ODE, DORIS; TETTEH, HENRIETTA KORKOR (2013-06)
    Internal auditing is a profession and activity involved in helping organizations achieve their stated objectives. It does this by using a systematic methodology for analyzing business processes, procedures and activities ...
  • ASSESSMENT OF PROCUREMENT PROCESS AND ITS CHALLENGES IN THE PUBLIC SECTOR 
    ABUNYEWAH, DIANA; BOATENG, DORA; NYANING, SALOMEY; ARTORFUL, PEACE; OWUSU, ISAAC; BOAKYE, DICKSON (2013-06)
    The last decade of the twentieth century had witnessed massive global revolution in the public procurement in most countries (both developed and underdeveloped countries). Nearly a decade after the introduction of Public ...
  • PROMOTING GOOD GOVERNANCE IN PUBLIC INSTITUTIONS OF GHANA THE ROLE OF THE INTERNAL AUDITOR 
    AGYEMANG OWUSU, KWASI; ANTWI ADJEI, AKWASI; TSOGBE ELORM, AMA; ASARE-BEDIAKO, SHIRLEY; NTOW ANIMA, JOSEPHINE (2013-06)
    The internal auditor’s value lies in how well he has been able to contribute to the achievement of the overall organizational objectives. The internal auditor should constantly seek to make himself relevant to his organization ...
  • CREDIT RISK MANAGEMENT IN FINANCIAL INSTITUTIONS 
    KWAFO, FRANCIS; AMENYO, JOSHUA; OPUNI FRIMPONG, GRACE; ARTHUR, JOYCE; NUHU- APPIADU, AMIRA (2013-06)
    Credit risk Management has been a priority to all financial institutions that give loans to its customers. To increase profitability and reduce risk of loan default in banks operations justifies the recent awareness and ...
  • CONSEQUENCES OF INTERNAL CONTROL ON THE PERFORMANCE OF A COMPANY 
    OWUSU, YAW AUGUSTINE; OPOKU, ANTHONY KWABENA; BOADIWAA, ROSEMARY; ANSAH ADJEI, COMFORT; AWUDU, ABDUL-RAZAK (2013-06)
    Current business trends have made it imperative for almost all large organisations to maintain effective internal control systems. Internal control has attracted intense debate and scholarly attention across industries. ...
  • ASSESSING THE EFFECTIVENESS OF INTERNAL CONTROL SYSTEMS IN THE BEVERAGE INDUSTRY 
    AGYEPONG, DENNIS; AWUAH, RICHARD; BOTA AKOTO, ESTHER EFUA; PEPRAH, DAVID; FORDJOUR ASOMANING, EMMANUEL (2013-06)
    This study was to evaluate the effectiveness of Internal Control Systems at the Coca Cola Bottling Company Of Ghana Limited. In order to achieve the set objectives for this study, the COSO framework for effective Internal ...
  • MAXIMIZING PATRONAGE OF E- ZWICH PRODUCT OF BANK OF GHANA 
    AGYEI ACHEAMPONG, SAMUEL; BOAKYEWAH YAA, ESTHER; PENTSIL ESHUNN, ALBERT; OWUSU ANKOMAH, EMMANUEL (2013-06)
    This study investigates the challenges of implementing and using electronic payments in Ghana. In addition, it also attempts to assess the degree of usage of card based payments systems i.e. e-zwich, debit and credit cards. ...
  • ASSESING EMPLOYER AND EMPLOYEE RELATIONSHIP IN ORGANISATION 
    Boakyewaa Brobbey, Franklin; Mac-Amo Anita, Franklina; Boakye-Yiadom, Abigail; Juliana, Sam (2013-06)
    The Relationship between employers and employees has resulted in so many industrial disputes and conflicts especially when it is not managed properly. This relationship is very crucial as far as the success of every ...
  • THE IMPACT OF CORPORATE IMAGE AND SERVICE QUALITY ON CUSTOMER LOYALTY 
    BINEY, STEPHEN; FOSUAH MENSAH, GIFTY; BOACHIE – YIADOM, RICHARD (2013-06)
    In order to meet the requirements and standards set by the National Communications Authority (NCA), local telecommunications giants in the industry, especially Ghana Telecom/Vodafone Ghana had prepared its strategies to ...
  • THE IMPACT OF REVENUE OUT SOURCING ON LOCAL ECONOMY 
    DARKO, AKUA SERWAA; ADU KWAKU, AUSTIN; OPOKU, LINDA; FRIMPONG, HAGAR; MINKAH-BOATENG, CHRISTOPHER (2013-06)
    It is imperative for local governments to ensure that they operate under prudent measures to sustain and improve the conditions of its members. A well meaning assembly that faces challenges in relation to its revenue ...

Search DSpace


Advanced Search

Browse

My Account