EVALUATING JOB ROTATION, INDIVIDUAL AND ORGANIZATIONAL PERFORMANCE

Abstract

The general objective of the study was to assess the effects of job rotation on individual and organizational performance. Specific objectives included; to identify how effective job rotation is in improving employees’ performance at Saham Insurance Ghana Limited; to assess the benefits of job rotation on productivity at Saham Insurance Ghana Limited and to find out the challenges of job rotation at Saham Insurance Ghana Limited. The study adopted a quantitative design approach. The population of the study was employees at the Harper road branch of Saham Insurance Ghana Limited. The total number of persons at the branch is 45. A sample of 40 persons was sampled for the study. A simple random sampling technique was employed to select the 40 employees out of the population. Questionnaires were used as the data collection instrument. The Statistical Package for Social Sciences (SPSS) was used in the analysis of data. A well-planned and well-adopted job rotation program can help to equip employees with the various skills needed to work effectively in the information age. In other words, job rotation programs provide inexperienced staff with on-the-job training and widened existing staff knowledge thereby, offering staff an opportunity to promote their skills and become valuable assets to the organization. The current study was carried out to assess the effects of job rotation on individual and organizational performance. From the results of the study, it is clear that job rotation is somewhat effective at Saham Insurance although there are some existing barriers. This is not surprising, because the implementation of a job rotation programme must be an effective planned process. Employees must buy into the idea, be encouraged to give feedback and make suggestion for improvement since they would be most affected by the implementation of a programme of this nature. It is recommended that, employees must be involved in job rotation to be able to understand that they are governed by policies of the company. Making sure employees can see how their jobs relate to an agency's overall mission is an important part of successful human resources management. Employee involvement is creating an environment in which people have impacts on decisions and actions that affect their jobs.