A KNOWLEDGE-BASED COSMETIC SHOP MANAGEMENT SYSTEM (DERMALOGIC SYSTEM) CASE STUDY: KEVY’S COSMETICS PLAZA, ADUM KUMASI

Abstract

The world of technology and innovations are advancing rapidly that stakeholders are doing everything in their capacity to outdo each other whilst little or no recourse is paid to the welfare and safety of those who patronize and use these innovations. Where some efforts are made, the solutions are seemingly generic in nature and problems are not solved according to the peculiar situations of users. Dermalogic Cosmetic Shop Management system was developed to solve the problems of different categories of cosmetic products, users and administers in our society. This was achieved by the process of integration of well researched technologies - knowledge-based management system, information management system, human anatomy & physiology (dermatology), manufacturing, distribution and marketing processes and people to influence others with their knowledge. This Dermalogic system assist both shop administers and clients to eliminate the bottle-neck of making the right selection of product to suit a clients skin type and needs. The research work diligently traversed all the fundamental procedures required namely; feasibility studies, requirement analysis and design, methodologies, tools testing and implementations. The system was developed using the evolutionary prototyping model as the methodology with Microsoft Visual Studio.Net for the front-end and Microsoft SQL Server 2008 for the back-end. There is the need for all stakeholders in the cosmetic industry to fully embrace this system in order to help streamline the problems posed by their range of products they often churned out to their user and various experts in the industry as result of convergence.