Perceptions on Managerial Behaviour and Positive Workplace Experience

Abstract

Managerial behaviour and its influence on the work environment is dynamic and requires continuous examination to ensure congruence of managerial and employee perspectives. This study, therefore, explored employee views on managerial behaviour that enhance positive workplace experience in a manufacturing company. Workers highly rated managerial actions that promote health and safety and the physical working environment. Key managerial competencies identified included managers’ ability to get staff to commit to high performance, promote good working relationships, use participatory management style, respect the rights of staff and maintain business targets with work-life balance. The perception of the managerial role included demonstrable managerial actions and competencies that enhance performance and positive workplace experience.