ASSESSING THE EFFECT OF DEMOGRAPHIC FACTORS ON CONFLICT SITUATIONS IN GHANA GOVERNMENT HOSPITALS

Abstract

The study seeks to examine the influence of demographic factors on conflict in Ghana government hospitals. It adopted the quantitative approach which involves the use of questionnaires and interviews coupled with statistical analysis to assess the effect of demographic factors (age, educational level, gender and number of years on the job of employees) and conflict occurrences at the workplace. The use of purposive and convenience sampling techniques were adopted to get a sample of 123 employees and 10 heads or deputy heads of human resource of the ten regional hospitals in Ghana. The study found out that there is association between these demographic factors and conflict occurrences at these hospitals with 95% confidence level. It therefore recommends to management of these hospitals and other policy makers to pay much attention to these factors when formulating policies so that they meet the expectation of different categories of employees at the workplace.