ABSTRACT Like all developing economies, Ghanaian industries are facing competitive pressures and rapidly changing market conditions. Decision-making and its implementation is therefore very crucial to the fortunes of ...

ABSTRACT The emergence of Information and Communication Technology (ICT) in the banking sector provides a competitive advantage for banks by lowering operational cost and the best satisfaction needs for customers. ...

ABSTRACT A number of studies have emphasized the growing importance of credit to the growth and productivity of every business entity especially Small and Medium-Sized Enterprises (SMEs). Over the years, the contributions ...

ABSTRACT The study assessed the effect of customer orientation on customer satisfaction in the banking industry in the Kumasi metropolis. The population consisted of customers that bank with the banks in the Kumasi ...

ABSTRACT Training is the engine that can propel people and organisations to achieve the best organisational performance. The main objective of the study was to determine the relationship between training and the performance ...

ABSTRACT Auditor independence meaning independence of both the firm engaged to perform external audits and the individual auditors who conduct the audits–is a central facet of external auditing. The previous chapter ...

ABSTRACT The main objective of the study is to assess the impact of business registration on regulatory compliance. In developing countries, Tax compliance is currently a topical policy issue, as governments are seeking ...

ABSTRACT A growing challenge that threatens the sustainability of microfinancing in Ghana and developing countries is loan default. This is the situation where customers fail to repay the loans granted to them. This study ...

ABSTRACT Health is an important aspect of an organization requiring adequate attention. The major objective of every organization is maximizing profit at minimum cost and one of the ways in which this can be achieved is ...