Abstract:
ABSTRACT
Like all developing economies, Ghanaian industries are facing competitive pressures and rapidly
changing market conditions. Decision-making and its implementation is therefore very crucial to
the fortunes of any organization as it is through the successful implementation of policy
decisions that the goals and objectives of an organization can be achieved to improve
organizational performance. Workers are the fuel that runs the engine of the organization and it
is believed that their non-involvement in the decision-making process creates tensions between
management and staff. It leads to lost man hours among others which adversely affect the
fortunes of the organization of which KMA is no exception. This study, therefore, sought to
determine the impact of Worker Participation in Decision-Making; An Essential Tool for
Effective Management and its implementation in organizations by determining the causes of low
worker involvement in decision-making and the consequences of such action on implementation
of decisions. The type of research design for this study is exploratory and it relied on secondary
information such as reviewing available literature and primary data. The research findings
suggested that worker involvement in decision-making contributes to effective decision
implementation and also creates an enabling environment for creativity and growth as worker see
themselves as stakeholders and owners of the decision-making implementation smooth. It was
also revealed from the research that when employees see themselves as not being part of the
decision-making process, they become discontented and apathetic which is likely to adversely
affect organizational performance. It is recommended that employees’ views are sought on
matters that affect their lives and work and they should also be empowered to vi take decisions
through which they will have a sense of self-worth and a feeling of belonging that will make
them give of their best in the organization.
