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THE IMPACT OF INFORMATION COMMUNICATION TECHNOLOGY ON GHANAIAN BANKS

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dc.contributor.author ASIEDU ASANTE, DAVID
dc.contributor.author AFREH NDUROH, FAUSTINA
dc.contributor.author AGYEPONG BOATEMAA, VINCENTIA
dc.contributor.author ETORNAM KORKU, LAGBLE
dc.contributor.author ALAN AMANIE AGANEBA, THOMAS
dc.date.accessioned 2013-08-02T11:11:51Z
dc.date.accessioned 2022-01-18T17:43:25Z
dc.date.available 2013-08-02T11:11:51Z
dc.date.available 2022-01-18T17:43:25Z
dc.date.issued 2013-06
dc.identifier.uri http://localhost:8080/xmlui/handle/123456789/255
dc.description Banking industry in Ghana has gone through a lot of transformation with the introduction of ICT, and this have changed the processes and activities such as book keeping, retrieval of customers’ information, keeping of records of customers, deposit and withdrawal, and cheque processing. (Marilyn 1986). en_US
dc.description.abstract The study sought to examine the impact of information communication technology (ICT) on Ghanaian banks. The high competition in the Ghanaian banking industry has forced rapid changes as a result of technological innovations, increased awareness and demands from customers. However, customers have expressed their disgust through customer feedback forums, about the frequent ATM breakdowns, breakdown in networks, the inability to access funds at other branches, referrals to branches due to breakdowns, identity theft and high charges on visa transactions. en_US
dc.title THE IMPACT OF INFORMATION COMMUNICATION TECHNOLOGY ON GHANAIAN BANKS en_US
dc.type Thesis en_US


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