We are grateful to God Almighty that he has made it possible for the successful completion of this work. We also acknowledge the effort of Rev. Godfred Baffour Awuah, our supervisor for his guidance, corrections and comments. ...

TABLE OF CONTENTS DECLARATION … … … … … … … … i DEDICATION … … … … … … … … ii ACKNOWLEDGEMENT … … … … … … … iii TABLE OF CONTENTS … … … … … … … iv CHAPTER ONE: GENERAL INTRODUCTION … … … 1 1.1 Background of the Study ...

ABSTRACT Like all developing economies, Ghanaian industries are facing competitive pressures and rapidly changing market conditions. Decision-making and its implementation is therefore very crucial to the fortunes of ...

ABSTRACT The emergence of Information and Communication Technology (ICT) in the banking sector provides a competitive advantage for banks by lowering operational cost and the best satisfaction needs for customers. ...

ABSTRACT A number of studies have emphasized the growing importance of credit to the growth and productivity of every business entity especially Small and Medium-Sized Enterprises (SMEs). Over the years, the contributions ...

ABSTRACT The study assessed the effect of customer orientation on customer satisfaction in the banking industry in the Kumasi metropolis. The population consisted of customers that bank with the banks in the Kumasi ...

Abstract The idea of Christian spirituality and relevance for the life of every Christian cannot be overemphasized. Since the early days of Christianity, individuals have embarked on many pilgrimages for the purposes ...