It is true that customer care is very important to the growth and development of every business. Therefore the purpose of this study is to evaluate the effects of customer care in Savings and Loans institution: a case study of First National Savings and Loans Company Limited Kumasi Adum Branch.
Description:
Today’s successful financial institutions have something in peculiar that is, they are customer focused. These financial institutions show strong dedication to servicing and satisfying the needs and wants of customers.
