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Issue Date	Title	Author(s)
2020-10-27	EVALUATING THE EFFECT OF CUSTOMER CARE IN FINANCIAL INSTITUTIONS: A CASE STUDY OF THE GN BANK, ADUM –KUMASI	BOATENG, ISAAC OPOKU
2020-10-27	EVALUATING THE EFFECT OF CUSTOMER CARE IN FINANCIAL INSTITUTIONS: A CASE STUDY OF THE GN BANK, ADUM –KUMASI	OPOKU BOATENG, ISAAC
2020-10-27	EVALUATING THE EFFECT OF CUSTOMER CARE IN FINANCIAL INSTITUTIONS: A CASE STUDY OF THE GN BANK, ADUM –KUMASI	BOATENG, ISAAC OPOKU
2020-10-27	EVALUATING THE EFFECT OF CUSTOMER CARE IN FINANCIAL INSTITUTIONS: A CASE STUDY OF THE GN BANK, ADUM –KUMASI	OPOKU BOATENG, ISAAC
2013-06	CHANGING CUSTOMER ATTITUDE THROUGH THE USE OF PACKAGING IN THE FOOD AND BERVERAGE INDUSTRY	ASARE-AKOTO FRIMPONG, FRANK; GYEKYE, ENERSTINA; ABBIW, MATILDA FELICIA
2012-11-20	THE ROLE OF CUSTOMER RELATIONSHIP MANAGEMENT ON THE SERVICE QUALITY OF BANKS	BRUCE OWUSU, NINA; YEBOAH, BERNARD; OWUSU BANAHENE, YAW; KUFFOUR SARFO, CHARLES; KWARTENG, RICHARD
2012-11-22	THE EFFECT OF QUALITY SERVICE ON CUSTOMER SATISFACTION, LOYALTY AND RETENTION IN THE GHANAIAN BANKING INDUSTRY	ADJOA, SACKEY RUBY; ADEBAYO, STEPHEN; OPPONG, MATILDA AMPONSAH; AMO MENSAH, EMMANUEL; ANNOR, LYDIA
2012-11-22	THE EFFECT OF CUSTOMER SATISFACTION ON COMPANY’S PROFITABILITY IN THE HOSPITALITY (HOTEL) INDUSTRY	BOATEMAA, CHRISTIANA; KUSI AGYEIWAA, AFIA; LATEBEA AGYAPONG, AKUA; YEBOAH QUANSAH, KOFI; GHANO MOSES, EBO
2012-11-28	THE IMPACT OF CUSTOMER RELATIONSHIP MANAGEMENT ON THE GRANTING OF CONSUMER AND RETAIL CREDIT	ASIEDU, EMMANUEL; OFORI AGYEMANG, CHRISTIAN; FORKUO, GEORGINA; AMMISAH, JANE MARSHAL EVELYN
2012-12-04	THE ROLE OF CUSTOMER SERVICE IN CREATING COMPETITIVE EDGE IN THE HOSPITALITY INDUSTRY IN GHANA WITH SPECIFIC EMPHASIS ON THE HOTEL SECTOR	AMOUNG GARIDA, BEN; MUMUNI SHAIBU, JOSEPH; AMOAH, GIFTY; DARKWAH, HANNAH; CHANA, FREDERICK