Please use this identifier to cite or link to this item:
http://localhost:8080/xmlui/handle/123456789/199| Title: | EVALUATING THE EFFECT OF CUSTOMER CARE ON SAVINGS AND LOANS INSTITUTIONS |
| Other Titles: | A CASE STUDY OF FIRST NATIONAL SAVINGS AND LOANS COMPANY LIMITED ADUM, BRANCH KUMASI |
| Authors: | OPOKU BOATENG, ISAAC SEFAKOR KUWOR, REJOICE DELADEM MENSAH, KINGSLEY |
| Keywords: | financial institutions Customer care telecommunication construction |
| Issue Date: | Jun-2013 |
| Abstract: | It is true that customer care is very important to the growth and development of every business. Therefore the purpose of this study is to evaluate the effects of customer care in Savings and Loans institution: a case study of First National Savings and Loans Company Limited Kumasi Adum Branch. |
| Description: | Today’s successful financial institutions have something in peculiar that is, they are customer focused. These financial institutions show strong dedication to servicing and satisfying the needs and wants of customers. |
| URI: | http://localhost:8080/xmlui/handle/123456789/199 |
| Appears in Collections: | Business Administration -ST |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| SAVINGS AND LOANS INSTITUTIONS.pdf | 518.51 kB | Adobe PDF | View/Open |
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.