Browsing by Subject RETENTION
Showing results 1 to 2 of 2
| Issue Date | Title | Author(s) |
| 2012-11-22 | THE EFFECT OF QUALITY SERVICE ON CUSTOMER SATISFACTION, LOYALTY AND RETENTION IN THE GHANAIAN BANKING INDUSTRY | ADJOA, SACKEY RUBY; ADEBAYO, STEPHEN; OPPONG, MATILDA AMPONSAH; AMO MENSAH, EMMANUEL; ANNOR, LYDIA |
| 2012-12-03 | THE ROLE OF FRONTLINE EMPLOYEES IN CUSTOMER RETENTION IN THE HOSPITALITY INDUSTRY IN GHANA | AMANKWA MINKAH, EBENEZER; OSEI POKU, JUNIOR; ACHEAMPOMAA ASUAMAH, REBECCA; OSEI MENSAH, JOSEPH; KUSI PEPRAH, JUSTICE |