Browsing by Subject QUALITY
Showing results 1 to 4 of 4
Issue Date | Title | Author(s) |
2012-11-22 | THE EFFECT OF QUALITY SERVICE ON CUSTOMER SATISFACTION, LOYALTY AND RETENTION IN THE GHANAIAN BANKING INDUSTRY | ADJOA, SACKEY RUBY; ADEBAYO, STEPHEN; OPPONG, MATILDA AMPONSAH; AMO MENSAH, EMMANUEL; ANNOR, LYDIA |
2013-06 | EXAMINING THE QUALITY OF BANKING SERVICES IN COMMERCIAL BANKS | ABDUL AZIZ, AKWASI SENYAH; ANOKYE, EMMANUEL; SWIENER, MARTINA; OSEI, MICHAEL; DEI POMAA, EUNICE; MENSAH SMITH, WILLIAM |
2012-11-27 | FASTRACK CAR WASH LIMITED (FTCWL) | TANDOH, EMMANUEL; ASIAMAH, GEORGE; ADE-TWENEBOAH, MICHAEL; AKOTO, BAFFOUR; OWUSU SEKYERE, VIDA |
2013-06 | THE ROLE OF SERVICE QUALITY IN CUSTOMER RETENTION | OFORI SARFOWAA, AFIA; BADU, FREDA; KONADU MENSAH, ALICE; OFORI BOAKYEWAA, HENRIETTA; BRONI, REBECCA; TAKYI BOATENG, KINGSLEY |